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TERMS OF SERVICE

01 GENERAL TERMS

  • Prices are subject to change based on demand.

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  • I have the right to reject any order for any reason.

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  • All drawings will include a subtitle sign that you may not remove.

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  • I may record the drawing process and post it online.

02 PAYMENT

  • Prices are subject to change based on demand.

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  • I have the right to reject any order for any reason.

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  • All drawings will include a subtitle sign that you may not remove.

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  • I may record the drawing process and post it online.

03 PROCESS & DELIVERY

  • I will notify you when I have started on your commission and you therefore, lose the rights to a refund (see section 7 further below for more info on refunds.) 

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  • The time takes to finish your commission varies 1 week- 3 months depending on factors such as; health, the complexity of the commissioned piece, other work and con seasons. 

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  • Once the piece is finished you will receive the full- resolution image along with a web friendly size. Note that there is no physical product. Depending on where you live, we can arrange to print your artwork. Just ask :) 

04 REVISIONS

  • You get 3 rounds of changes on the commissioned piece included in the price.

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  • A fee will be added if you want something changed on the final drawing- unless a misunderstanding from my side has been made.

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  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of extra charge depends on the change you want me to make and it usually based on a hourly wage.

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  • If your reference is unclear to start with changes will come at a extra charge.

05 COPYRIGHT & USAGE

  • ​I, Dan Sanders, (Sanderssketches):

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  • I reserve the right to cancel and refund the order at any time for any reason.

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  • I retain all copyrights over the commissioned artwork.

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  • I will NOT claim the intellectual property (IP) of the commissioned artwork (your artwork are still yours, etc)

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  • I will NOT profit further from the commissioned artwork unless you (the customer) break any of the terms.

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  • I reserve the right to post commissioned artwork online, in my portfolio as well as in publications such as art books.

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  • You (The customer/ commissioner)​:

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  • You may upload the commissioned artwork on any website and social media channels.

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  • You may NOT make profits from the commissioned piece (reselling, redistributing, uploading to POD-services, making prints for selling, etc).

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  • You may NOT alter the commissioned artwork without my (the artist's) consent.

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  • You MAY be allowed to sell artwork if it is a part of an Adoptable. Please discuss with me (the artist) prior to paying for the artwork through.

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  • You retain the rights to the intellectual property (IP).

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  • You may NOT use the commissioned artwork for commercial purposes.

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  • The following is considered copyright infringement:

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  • Reproducing/ using the copyright artwork commercially-means making money off it in any way not excluded from these terms.

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  • Claiming the artwork as your own.

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  • Altering the artwork without consent.

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  • In some cases, the commercial rights to the image may be purchased.

06 CUSTOMER SATISFACTION

  • I will do everything I can to make my customers happy!

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  • If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

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  • I am willing to change some of my terms for you if you ask before I start on your commission. If you e.g. do not want me to post your art anywhere, we can discuss this.​

07 CANCELLATION & REFUND POLICY

  • The buyer is NOT allowed a refund once I have started working on the commission.

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  • If for any reason I am unable to start your commission you will receive a full refund. 

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  • If you cancel your order before I started, you can get a full refund.

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  • The kill fee for cancelling a commission for work has begun is 50% of the commission's price. The client then receives the work as is.

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  • If the buyer wishes to cancel the commission after the work has started, the buyer can be issued a refund but agrees to pay the kill fee.

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  • PayPal Specific:

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  • If you are getting a refund, do not request a PayPal chargeback. I will transfer the money back to you myself. 

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  • If you request a PayPal chargeback at any point when you were NOT allowed to ask for a refund you will lose all before mentioned rights to the commercial piece and I will have the full rights to profit further from it in any way. I will decline the chargeback and supply PayPal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning again.

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